Frequently Asked Questions
Everything you need to know about our handcrafted mosaics and home decor.
How are your mosaic pieces crafted?
Each piece is meticulously handcrafted by skilled artisans using premium natural stones, glass tiles, and ceramics to ensure a unique, museum-quality finish for your home.
Do you offer custom designs for specific spaces?
Yes, we specialize in custom commissions. You can submit your dimensions and color preferences through our Custom Order page, and our designers will create a bespoke pattern for your wall or floor.
How do you ensure the mosaic arrives without damage?
We use specialized reinforced packaging and high-density foam molding to secure every tile. All shipments are fully insured for your peace of mind during transit.
Are the mosaics suitable for outdoor or wet areas?
Most of our glass and stone mosaics are waterproof and weather-resistant, making them perfect for patios, bathrooms, and pools. Please check the individual product specifications for specific durability ratings.
What is your return policy for home decor items?
We offer a 30-day return policy for all standard catalog items in their original condition. Please note that custom-made mosaic commissions are non-refundable once production has begun.
How do I install a large-scale mosaic mural?
Larger pieces are delivered on a mesh backing or in numbered sections. We provide a comprehensive installation guide and recommended adhesive list with every purchase to simplify the process.